Privacy Policy

Privacy Policy

Your right to privacy is a priority to us at OPAL-RT TECHNOLOGIES. Our goal in gathering information is to consistently improve our relationship our customers. OPAL-RT doesn’t sell customer information to any outside organizations.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle personal information in accordance with our website.


What personal information do we collect from the people that visit our website?


When registering on our site, you may be asked to enter your name, email address or other details to help you with your experience.


When do we collect information?


We collect information from you when you register on our site, subscribe to a newsletter, enter information on our site, or activate a software license.
Any information you provide to activate a software license will only be used by OPAL-RT to manage the software to ensure compliance with the applicable license and to communicate with you about product updates, service contract entitlements and other matters essential to the software or related services.


How do we use your information? 


We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

    • To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.


    • To improve our website in order to better serve you.


    • To allow us to better service you in responding to your customer service requests.


    • To send periodic emails regarding products and services.


    • To send information regarding product updates.


    • To follow up with them after correspondence (live chat, email or phone inquiries)



How do we protect visitor information?


Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.


Do we use ‘cookies’?


Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They are used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.


We use cookies to:

    • Understand and save user’s preferences for future visits.


    • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.



You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled. It won’t affect the user’s experience that make your site experience more efficient and some of our services will not function properly.


Third-party disclosure


We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.


How can I update my information or remove myself from your customer database (Opt-out)?


You can opt out at any time to the use of your personal information for direct marketing purposes via email, fax, telephone, or mail. We will respond to your request to access within 15 days.


Contacting Us


If there are any questions regarding this privacy policy you may contact us using the information below.



www.opal-rt.com

1751, rue Richardson, Suite 2525

Montreal, Quebec
H3K 1G6

Canada

Tel: 514-935-2323

Fax: 514-935-4994

marketing@opal-rt.com