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Opal-RT user survey

To better serve you, please provide feedback on Opal-RT products and services.

Fields indicated by asterisks (*) are required.

Name*:

E-mail*:

Organization*:

I'm a demo
licence user

My system
project number is:

The system project number starts with "P", followed by a letter, 3 digits, a hyphen, and 3 more digits (e.g., "PE001-001"). It's the "Customer Job" number on your Opal-RT invoice and/or packing slip, or the first 8 characters of the serial number on the back of your Opal-RT system.

I first learned of Opal-RT from*:
Internet
Conference/Seminar/Show
Colleague/Friend
College/University
Advertising
Don't remember
Other (please specify):

Rate Opal-RT products and/or services*:

Statement	Strongly Disagree	Disagree	Not Sure / No Opinion / Not Applicable	Agree	Strongly Agree
The ordering process was easy
My order was delivered on schedule
My order delivery was complete
Overall, my order delivery met my expectations
Training was helpful
Getting started was easy
My system is easy to use
Documentation was complete
Customer support was helpful
Overall, I'm pleased with Opal-RT products and/or services
I would buy from Opal-RT again
I would recommend Opal-RT to others

Opal-RT area(s) that most need improvement: (optional)
Ordering
Delivery
Training
Documentation
Product ease of use
Product features/performance
Product reliability
Customer support
Other (please specify):

How can Opal-RT better meet your specific needs? (optional)

Other feedback: (optional)