Support : Knowledge base

Knowledge Base

Welcome to OPAL-RT’s Knowledge Base

OPAL-RT offers a repository of support information for optimal use of its technology.

Loading…

Please note that OPAL-RT knowledge base is not fully optimized for mobile platforms.

For optimal experience, use a desktop computer.

Reference Number: AA-01487// Views: AA-01487// Created: 2018-05-25 20:05:11// Last Updated: 2020-04-01 18:51:02
Problem & Solution
HYPERSIM : Parameters window display is wrong - I can not see parameter boxes

Problem


This problem arises in HYPERSIM when you are using Windows 10. Some Windows parameters compatibility have issues with the software.

Solution


The text size options in Windows 10 need to be set to 100%, the default option. Characters and parameter boxes will become the correct size and be placed in the correct manner.

Got to Display in Control Panel and set it to 100%.