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Reference Number: AA-02011// Views: AA-02011// Created: 2021-04-21 08:03:42// Last Updated: 2021-04-21 14:48:22
Problem & Solution
Hypersim Shows White/Blank Pages While Using Remote Desktop Connection

Problem

Some windows such as target manager, simulation settings or summary show a white page while using Remote Desktop Connection. 

This problem may occur when disconnecting and reconnecting to the remote desktop while it has HYPERSIM open or when resizing the remote desktop window. 

The problem may affect Hypersim 2020.1 to 2021.1 users. 

Solution

  • Close HYPERSIM
  • Go to C:\OPAL-RT\HYPERSIM\hypersim_202x.x.x.oxxx\Windows\bin 
  • Open HyWorks.lap with Notepad++      
  • Add the line -Dprism.order=sw,j2d to the file as shown below:


  • Save the file and restart HYPERSIM.