Security Vulnerability Disclosure

At OPAL-RT, we are committed to maintaining the security, reliability, and integrity of our products and services. If you become aware of a security vulnerability or security incident affecting an OPAL-RT product or service, please report it to us as soon as possible via the form below.

What to Report

Security vulnerabilities or incidents related to OPAL-RT products or services
If you are unsure whether an issue is security-related, we encourage you to report it.

Information to Include

To help us investigate efficiently, please include as much of the following information as possible:

Product name and version
Description of the vulnerability or incident
Steps required to reproduce the issue
Potential impact
Proof-of-concept code, screenshots, logs, or other supporting evidence
Your contact information for follow-up questions

Our Commitment

Upon receiving a report, OPAL-RT will:

Acknowledge receipt of the report in a timely manner
Assess and validate the reported issue
Investigate the impact and severity
Develop and deploy appropriate corrective measures when necessary
Keep the reporter informed regarding the status of the investigation when appropriate

Response times may vary depending on the complexity and severity of the reported issue.

Responsible Disclosure

We request that reporters:

Act in good faith and avoid actions that could harm customers, users, systems, or data
Respect privacy and confidentiality
Refrain from publicly disclosing the vulnerability

Fill out the form to send a security vulnerability

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Impacted Product or service*

Vulnerability or incident Description*

Steps to Reproduce

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At OPAL-RT TECHNOLOGIES, your privacy is a top priority—we collect and use information solely to provide and improve our services, we never sell your data to outside organizations, and we are committed to handling all personal information responsibly and transparently in line with our privacy policy and the law.