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Knowledge Base

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Reference Number: AA-01361// Views: AA-01361// Created: 2018-01-02 20:43:32// Last Updated: 2018-01-02 21:24:02
Problem & Solution
Restarting MetaController using Task Manager

Problem

When trying to open RT-LAB and you get the following message " RT-LAB was unable to start correctly" and "Please restart the MetaController and try again"


Solution

Please do the following,

1. Open task manager

2. Kill the MetaController.exe process by right-clicking and selecting End task.


For more information please reffer to the attached picture. 

3. Reopen RT-LAB

Please refer to this KB for an issue related to MetaController.



steps_to_kill_metacontroller.png 1.2 Mb 1.2 Mb