Support : Knowledge base

Knowledge Base

Welcome to OPAL-RT’s Knowledge Base

OPAL-RT offers a repository of support information for optimal use of its technology.

Loading…

Please note that OPAL-RT knowledge base is not fully optimized for mobile platforms.

For optimal experience, use a desktop computer.

Reference Number: AA-01580// Views: AA-01580// Created: 2019-02-07 20:26:35// Last Updated: 2019-02-07 20:26:35
Problem & Solution
Problem with Dolphin : ERROR: SCIInitialize failed – Error Code: 0x40000909

Problem

You have a Dolphin link between two targets and you have this error when you try to load a Simulink model on two targets ( SM_Target1 on target 1 and SS_Target2 on target 2 for example ):

-          ERROR: SCIInitialize failed – Error Code: 0x40000909

-          ERROR: [0] ERROR STATUS

You also have one LED of the Dolphin box that is green and blinking.

Solution

This error might mean that your Dolphin Driver is not properly configured. In order to check that you can do the following:

(1). In both targets, please run "dis_services restart" command, and collect the log. To run the command in the target, you can use MobaXterm (https://www.opal-rt.com/support-knowledge-base/?article=AA-01044)

In those logs, you should have "OK" for all the lines 

(2). In both targets, please run "dxdiag" command in MobaXterm and collect the log.

If you have a Dolphin Driver that is not configured, you will have a log like below ( a correctly configured Dolphin log is laso in the attached file ) :


===========================================================================

        Dolphin diagnostic tool --  dxdiag version 4.3.0 ( Wed May  9 13:33:11 EDT 2018 )

===========================================================================


******************** VARIOUS INFORMATION              ********************


Dxdiag compiled in 32 bit mode

Driver : Dolphin IRM (DX) 4.3.0 February 25th 2013 (rev 32129)

Date   : Tue Feb  5 10:03:02 EST 2019

System : Linux RTServer 2.6.29.6-opalrt-6.2.1 #11 SMP PREEMPT Mon Dec 14 15:04:15 EST 2015 i686 i686 i386 GNU/Linux


Number of unconfigured local adapters found: 1

PROBLEM: Unconfigured adapters can not be used for communication.

  Possible explanation(s):

   - Card(s) not configured or configured erroneously. Please run dxconfig.


Identification of unconfigured adapter card(s) :

     Type  : DXH510 with Serial Number : 0xad014513025


No configured adapters found! Terminating.


In this case, you might need to configure again your Dolphin driver following these articles:

For DXH510 : https://www.opal-rt.com/support-knowledge-base/?article=AA-00809 

For IXH610 : https://www.opal-rt.com/support-knowledge-base/?article=AA-00919

Dolphin+correctly+configured.txt 2.4 Kb 2.4 Kb