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Reference Number: AA-01564// Views: AA-01564// Created: 2018-11-27 15:24:49// Last Updated: 2019-10-08 20:04:49
Problem & Solution
Low voltage at the output of a Digital Out (DOUT) card - OP5360-2 and OP5360-1

Problem

Low voltage at the output of a Digital Out (DOUT) card

If you have a card with part number 126-0466 (OP5360-2) or 126-0447 (OP5360-1) you may get an output voltage lower than expected. This only happens when the model runs on the simulator before power is supplied to the Vuser pin of the IO card. Note that you can verify this information by looking at your System Description Document. You should have a hard copy in a binder and a digital copy in your Customer CD.

See also this article.

Solution

The quick solution is to make sure the IO card is powered at the Vuser prior to running a model. If this solution is not acceptable for you, please contact support (https://www.opal-rt.com/contact-technical-support/), providing this article as reference, for us to provide a RMA and modify the card.