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Reference Number: AA-02084 // Views: 1 // Created: 2022-08-05 10:30:34 // Last Updated: 2022-08-05 10:32:26
RT-LAB
'Add Target' Loads Forever / Never Completes

Issue:

When adding a new target, the target can be pinged, but it loads forever and never completes.



Solution:

One possible cause is that the network category of the ethernet interface is public instead of private. Different firewall rules may apply depending on the category.

To verify the category, open a PowerShell as administrator, then type:

<Get-NetConnectionProfile>




If it is set to Public, change it by typing:

<Set-NetConnectionProfile -InterfaceAlias "Ethernet" -NetworkCategory "Private">

And type again

<Get-NetConnectionProfile>

to verify that the command was accepted.





Finally, try again to add the target in RT-LAB. If that does not work, please contact the Support Team via: https://www.opal-rt.com/contact-technical-support/