Support : Knowledge base

Knowledge Base

Welcome to OPAL-RT’s Knowledge Base

OPAL-RT offers a repository of support information for optimal use of its technology.

Loading…

Please note that OPAL-RT knowledge base is not fully optimized for mobile platforms.

For optimal experience, use a desktop computer.

Reference Number: AA-02165// Views: AA-02165// Created: 2023-04-21 20:15:28// Last Updated: 2024-03-06 16:07:45
HowTo
HYPERSIM : How to Request a License on Localhost and Target (Simulator) in 2023.1.x+

HYPERSIM : How to Request a License on Localhost and Target (Simulator) in 2023.1.x+

This article will go through the steps to request and install the HOST and TARGET licenses on your Windows PC.

You can get the latest version of HYPERSIM on our Download Page.

Localhost:

Stage 1:Requesting license

  • Search for "Activate Hypersim (your version of hypersim)" and click on Run as administrator:

  • It will open up Hypersim License Activation page.

  • On clicking "Request a new license" tab, a license request form will appear


  • Fill the form with all your details, including your project number (for ref: CC-xxxxxx)
  • For a permanent license, select "Other" in the request type section and write the activation key provided by OPAL-RT in the Features Required section.
  • For a temporary demo license, select the option "Demo" in the request type section and write what you are looking for in the Features Required section.
  • Click on the "Send" button.

Stage 2: localhost license installation.

  • On receiving the license delivered by OPAL-RT Support, click on your windows start button, and search for "Activate Hypersim (your hypersim version)" 
  • Now, click on "Load a license file" and choose the .zip license file sent by OPAL-RT support. 

  • On the license information page, you will be able to compare your last used license with the new license file you are installing. 
  • Activate the license and close your activation tool.
  • Now, you can open your Hypersim 2023.1.x+ to continue your project.



Target(Simulator):

Stage 1:Requesting license

  • Open the HYPERSIM software, and click on Hypersim Tab on the welcome page:

  • Click on the tab "Targets" and on the target manager, click on the "+" to add your target simulator, then click ok.

  • Once your target is added to the target list, click on the dropdown menu and navigate to the license tab and click on "Request a new license"

  • On clicking "Request a new license" tab, a license request form will appear
  • Fill the form with all your details, including your target(simulator) number (For ref: OPT123546)
  • For a permanent license, select "Other" in the request type section and write the activation key provided in your OPAL-RT order with the PO number in the Features Requested section.
  • For a temporary demo license, select the option "Demo" in the request type section and write what you are looking for in the Features Requested section.
  • Click on the "Send" button.


STAGE 2: Target (Simulator) license installation.

  • Assuming you have downloaded the license file and placed in the desired folder.
  • Open your target manager wizard and click on your target machine IP as shown.
  • From the drop down menu, click on the license tab.  

  • Go to the install new license file, and click on the file icon. Navigate to the license file sent by OPAL-RT Support and click on the Upload button.

  • On clicking on the upload button, the compare license wizard will pop-up then click install.
  • Click on "OK" and complete the license installation.

If you face any inconvenience with the license installation please reach out to our support team via the webform.


NOTE: You will require a localhost license to use Hypersim.