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Reference Number: AA-01754// Views: AA-01754// Created: 2019-11-06 16:15:49// Last Updated: 2021-08-27 19:49:45
HowTo
HYPERSIM : How to Request a License on Localhost and Target (Simulator) in 2019.x+

HYPERSIM : How to Request a License on Localhost and Target (Simulator) in 2019.x+

This article will go through the steps to request and install the HOST and TARGET licenses on your Windows PC.

You can get the latest version of HYPERSIM on our Download Page.

Localhost:

Step 1: Open the HYPERSIM License Activation Tool. For example:


Step 2: Click on Request a new license


Step 3: Please go to the specified link and paste the Machine ID in the license request.



Step 4: Load a license file that will be sent by OPAL-RT Support Team


Step 5: Navigate to the folder where you saved the license and select it (.bin or .zip) and activate it.



Step 6: Close the Activation Tool you can now open HYPERSIM 2019.x.


Target (Simulator):

Step 1: Open HYPERSIM 2019.x > Go to the HYPERSIM Tab > Tools > Target Manager


Step 2: To install a new version of HYPERSIM, connect to the Target by clicking the + and typing the static IP address (This address is provided in the System Description Document pdf provided with the Simulator).


Step 3: In Versions, make sure that the versions match. If the current version is not installed, please consult the this KB Article. Click refresh to see all available versions.


Step 4: You can change the HYPERSIM version by right-clicking on the disired version and selecting ''Use this version as server on target''.


Versions should match.

Step 3a: Go to License, click on the i (blue circle), copy the Machine ID and click the enveloppe. This will bring you to our Website to create a Support Ticket (Case) to which we will reply within 2 business days with a license after making sure you are eligible.


Step 3b: Please paste the Machine ID in this box:


Step 4: Once you have received the license from Support (.zip file), save it to your files and navigate to it via the folder icon in HYPERSIM. Then click the UP arrow to apply the license.

You might see this Window pop up, click OK.


You will the be ready to use the simulator.


Possible errors ans tips for debuging:


Please refer to this KB : https://www.opal-rt.com/support-knowledge-base/?article=AA-01755